Ticket Categories

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Ticket categories enables you to sort tickets to aid in reporting.

Fields

• parent

  The parent category. This field enables nesting of categories

• name

  The name for this category

• runbook

  The runbook for this category

• change

  Should this category be available for change tickets

• incident

  Should this category be available for incident tickets

• problem

  Should this category be available for problem tickets

• project task

  Should this category be available for project task

• request

  Should this category be available for request tickets

About:

This page forms part of our Project Centurion ERP.

Page Metadata

Version: ToDo: place files short git commit here
Date Created: 2024-09-13
Date Edited: 2024-09-13

Contribution:

Would You like to contribute to our Centurion ERP project? You can assist in the following ways:

• Edit This Page If there is a mistake or a way you can improve it.
• Add a Page to the Manual if you would like to add an item to our manual
• Raise an Issue if there is something about this page you would like to improve, and git is unfamiliar to you.

 

ToDo: Add the page list of contributors